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How We Handle Your Account Information

We collect only what we need to run your account, process bKash, Nagad and Rocket payments, and keep your login secure. Every detail you share stays within our platform infrastructure and the payment processors you choose.

Account data protectionPayment processor coordinationAccess limited to service deliveryDevice and session logsNo third-party marketing lists
Explore Lobby Read FAQ
hibji How We Handle Your Account Information
DATA PRACTICES

How We Protect What You Share

We encrypt every login session and payment instruction between your device and our server. Passwords are hashed so even our own systems never see the plain text. Transaction logs help us verify withdrawals and settle disputes; we keep them only as long as payment processors and local regulations require.

Encryption Standards

Every page on hibji runs over SSL, so your bKash PIN, account password and session cookies stay encrypted in transit. Payment credentials pass directly to the processor without touching our application layer.

Cookie Use

We store a session cookie to remember your language, wallet choice and login state. Analytics cookies track which game categories get the most traffic so we can prioritise lobby updates. You can clear cookies anytime through your browser.

Account Security

Two-factor codes arrive by SMS when you log in from a new device. We flag unusual withdrawal requests and ask you to confirm them before releasing funds, adding a manual check layer that catches most account-takeover attempts.

Data Retention

Transaction records stay active while your account is open, then move to archive storage for the period our payment partners require. After that we anonymise bet histories and delete personally identifiable fields.

POLICY QUESTIONS

How to Reach Us About Privacy

If you want to know what data we hold, request deletion or update your consent preferences, our support team can guide you through the process. Live chat is the fastest route during active hours; email works for detailed requests that need a paper trail.

Live Chat Open the chat widget in the bottom corner of any page and ask for the privacy team. They will verify your account and walk you through data-access or deletion requests in real time.
Email Inquiry Send your request to the support address in our footer. Include your registered mobile number so we can match your account. Expect a reply within one business day with next steps.
Account Settings Inside your account dashboard you can toggle marketing preferences, update your mobile number and review recent login sessions. Changes save immediately and apply across all devices.

Privacy Policy FAQ

We ask for your mobile number, a password and your preferred wallet for deposits. Once you make your first bKash, Nagad or Rocket payment we log the transaction reference to match funds to your account balance.

We send payment instructions to bKash, Nagad, Rocket or your chosen processor so they can confirm deposits and withdrawals. We do not sell your contact details or betting history to marketing platforms or data brokers.

Contact support through live chat or email with your registered mobile number. They will verify your identity and send a summary of account details, transaction logs and session history within two business days.

Yes. Request account closure through support. We will delete your profile and anonymise transaction records after the retention period required by payment processors and local financial regulations ends.

Session cookies remember your login and language preference so you do not have to re-enter them on every page. Analytics cookies show us which game categories attract the most visits so we can improve the lobby layout.

No. When you deposit, the payment form redirects you to the bKash, Nagad or Rocket interface where you enter your PIN. That credential never passes through our platform; only the transaction confirmation comes back to us.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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