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Terms Conditions You Agree To

Opening an account with us means you accept these terms. They cover how deposits work through bKash, Nagad and Rocket, how withdrawals are verified, what happens if a bet is disputed, and the responsibilities we both carry when you use the platform.

Account ownershipDeposit & withdrawal rulesBetting dispute processJurisdiction limitsContact paths

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How These Terms Apply

hibji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form a binding agreement between you and hibji when you register, fund your account or place a bet. They apply to all activity on the platform including slots, live casino tables, sportsbook markets and any promotional offers we run. Availability depends on your local

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law and eligible regions within Bangladesh. We reserve the right to restrict access where local regulation prohibits online betting or casino play. By funding your account via bKash, Nagad, Rocket or bank transfer you confirm you are of legal age and permitted to bet under the
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laws that apply to you. We do not verify your legal status beyond the information you provide during registration, so it remains your responsibility to ensure you meet local eligibility requirements. Any breach of these terms including creating multiple accounts, using another person's payment method, or
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providing false identity information gives us the right to suspend your account, void outstanding bets and withhold withdrawals pending investigation. Disputes are handled through our support channels first; if unresolved we follow the dispute-resolution process set out in the support section below. These terms are updated
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from time to time and the current version always appears at this URL. Continued use after an update means you accept the revised terms. We notify account holders of material changes via email or in-platform message where we hold current contact details.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

SECURITY & DATA

How We Handle Your Account Information

Your registration details, payment history and betting activity are stored securely and used only to operate your account, process deposits and withdrawals, verify identity where required by our payment partners, and comply with any applicable record-keeping obligations. We explain data collection, retention and your rights in our separate privacy policy.

Account Security

You choose your own password and are responsible for keeping it private. We recommend enabling two-factor authentication in account settings to protect against unauthorised login attempts from outside Bangladesh.

Payment Verification

When you request a withdrawal we may ask for proof that the bKash, Nagad or Rocket number belongs to you. Upload a screenshot showing your name and number from your wallet app to speed up approval.

Data Retention

We keep your account records for as long as your account remains open plus any period required by payment processors or applicable regulation. Request account closure and data deletion through the support channels listed above.

Contact for Changes

To update your registered phone number, email or payment details log in and visit account settings. For disputes about how your data is used or to request a copy of what we hold, email our support team.

CONTACT OPTIONS

Reach Us About Terms Questions

If something in these terms is unclear or you want to report a potential breach, reach us through any of the channels below. Our team handles account queries, payment disputes and rule clarifications for Bangladesh account holders.

Live Chat Open the chat icon in the bottom corner of any page while logged in. Our team responds to terms questions, account status checks and payment queries during active support hours.

Email Support Send your account number and a description of the issue to our support email. We reply within one business day for most terms and dispute queries submitted from Bangladesh.

Help Centre Browse step-by-step articles covering account verification, deposit rules, withdrawal timelines and betting dispute procedures. Each article links back to the relevant clause in these terms.

Terms & Conditions FAQ

Multiple accounts breach these terms. We close duplicate accounts, void any bets placed through them and return only the original deposit. Winnings from duplicate accounts are forfeited and your main account may also be suspended pending review.

No. The payment method must be registered in your own name. Deposits from a third party's wallet or bank account violate our terms and trigger a verification hold on your account until ownership is proven.

Contact support within 48 hours of settlement with your bet slip reference. We review the match result against official sources and adjust your balance if an error occurred. Disputes raised after 48 hours may not be reconsidered.

We reserve the right to suspend or close accounts that breach these terms, show signs of fraudulent activity or operate from a jurisdiction where we cannot legally offer service. We notify you by email where possible and return any verified balance.

Withdrawal is always available but taking it before meeting bonus terms forfeits the bonus and any winnings derived from it. Check your bonus progress in account settings before requesting a payout via Nagad, bKash or Rocket.

These terms do not constitute legal advice. It is your responsibility to confirm that using our platform complies with laws in your region. We restrict access where we are aware of prohibitions but cannot verify every local jurisdiction.

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